We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1. Who are we?
Arch Interface is a consultancy business that helps organisations to combine brand and technology to achieve long term growth.
Further information about the organisation can be found here and our contact information is here.
2. How do we collect informaion about you?
We obtain information about you when you visit our website, and when you contact us to enquire about our services.
3. What information do we collect and how is used?
We collect the following information via this website: your contact information and message if you choose to fill in our contact form.
We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.
Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
4. Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).
Requesting a copy of your information: You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we hold on record about you.
Updating or correcting your information: The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
Deleting your information: You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
Automated decision making: We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.
5. Cookies
We use do not use analytics cookies on this website. We do use the following services to administer our website and they may use cookies to deliver the experience you expect:
WordPress: This website is built using WordPress. WordPress uses cookies to facilitate the login process on this site. View more information on the cookies that WordPress sets.
By using and browsing our website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of the core functions of this website.
6. Security
Coelition takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following: data minimisation; password best practice; security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access and storage; and staff training and accountability on data protection
7. Data Breaches
Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, we will promptly notify you of any unauthorized access to your personal information.
8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
9. Complaints
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).